Our Values



People Matter

We believe that everyone should be treated with fairness, dignity and respect.  Filipinos address people as "Sir" and "Ma'am" and no matter what their position in life, (garbage collector or company president), they are used to being treated with respect. We encourage our employers to remember this concept of mutual respect, as it is what builds a strong relationship between employer and employee.


We take responsibility for our attitude and actions. If we make a mistake, we do our best to make it right.  


We go the extra mile in helping our customers, because we believe that the key to success is great service. 

Truth and Integrity

We do our best to communicate frequently, honestly and openly. We honor our commitments and follow through on our promises.


Arrow Employment Services seeks to help families. Hiring a helper gives you more time to spend with your loved ones, by freeing you from many daily chores. We believe that parents should be the primary influence in their children's lives, and the helper should be an extension of the parent's care, not a replacement for it. We also help to foster a close community for Arrow ladies, so that they have a support network and sense of family here in Hong Kong.