Many of us hope that our domestic helper will eventually become a "member of the family". Although we hope to have a good, close relationship with our helpers, it is also important to remember that they are employees and we are employers.  At Arrow we talk to employers every week. They give us feedback on how the helper is doing. Most employers (including me) do not regularly sit down with our employeesand do a "job assessment".  Instead, we allow little "irritants" to build up and finally "lose our temper" over some relatively minor offense. It would be much better if we set aside some regular feedback time (once every two weeks for the first two months; once a month after that). 

Establishing a "feedback habit" will ensure that